Custom Intercept Solutions - Onsite Research Methods
Market Insights from the Point of Experience

Custom Intercept Solutions is a scaleable ONSITE market research and consumer insights agency.

Based in Minneapolis, Minnesota, CIS delivers the most accurate, timely, and actionable insights across all 50 US states, Canada, and select international markets. Our approach marries our network of local, vetted researchers with the latest research technologies and methodologies to capture and measure the critical onsite experience.


Want Actionable Insight?

It's all about accuracy. In consumer-focused industries such as retail, dining, and community/sporting/conference events, the most accurate and action-oriented insights are found during the customer experience. This is why we have reinvented onsite data collection. We specialize in connecting companies with their customers in the real world, in real-time.


Multiple Onsite Methods, 1 Goal

We offer multiple methodologies to capture your customers' onsite experieinces in the real world. Our Onsite Experience Measurement ("OEM") program marries a custom mix of onsite elements to deliver the most accurate, timely, and relevant insights direct from customers.

In-The-Moment: Hosted Customer Surveys

Onsite Measures: Observational Research

Get The Details: Shop-Along Interviews

Incognito Site Visits: Mystery Shopping


Our "Secret Sauce": Live Customer Insights, Anywhere

Our footprint sets us apart. We have a local presence across all 50 US states, Canada, and major international markets. This coverage allows us to scale up for national businesses as well as scale down for regional-market clients. In short, we are wherever your customers are!

Learn More Below

Contact Us Today!