In-the-Moment Insights from the Moment of Truth
Completing the 360° view of your customer.

On-site and In the moment

CIS completes the 360° view of the consumer and shopper by engaging at the critical "last 30 feet" before purchase: the point of experience. From in-aisle observations and intercepts to mystery shops, shop-alongs, and at-event feedback, we provide an authentic ear-to-the-ground, best-in-class reporting, and the most relevant, organic insight.


Better data, Better insights

Is your data representative? In consumer-focused industries, the most accurate and action-oriented insights are found during the experience. This is why CIS has re-invented in-the-moment data collection. We specialize in connecting companies with their customers in the real world, in real-time.


Multiple On-site Methods, 1 Goal

We offer multiple methodologies to capture your customers' in-the-moment experiences in the real world. Our In-Aisle 360 approach marries a customizable mix of on-site elements to deliver the most accurate, timely, and relevant insights direct from the experience.

In-The-Moment: Hosted Customer Surveys

On-site Measures: Observational Research

Get The Details: Shop-Along Interviews

Incognito Site Visits: Mystery Shopping


Our "Secret Sauce": Live Customer Insights, Anywhere

Our footprint sets us apart. We have a local presence across all 50 US states and Canada. This coverage allows us to scale for national businesses as well as regional-market clients. In short, we are EVERYWHERE your customers are!

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Contact Us Today!